Moving Money at Winna: Coins, Networks, Fees and Payout Steps
Winna Casino runs a crypto cashier. You deposit with 13 coins, cash out from USD 20 (£15), and if you hold no crypto yet, Buy Crypto turns a card, Apple Pay or Google Pay payment into coins from USD 5 (£3.77).
Open Wallet, pick the Deposit tab and send your first coin. Below are each route, the networks that matter and what to do when a transfer stalls.
The four cashier limits you will meet
You work in coins, and limits are set in USD equivalent.
| Limit | Amount | Applies to |
|---|---|---|
| Buy Crypto minimum | USD 5 (£3.77) | ID check may come before payment, methods vary by location |
| Wallet or Exchange deposit minimum | USD 5 (£3.77) | Crypto must already be held elsewhere |
| Withdrawal minimum | USD 20 (£15) | Fee shown before you confirm |
| VIP Transfer deposit | USD 100 (£75) | Needs an account elsewhere with USD 1m wagered |
Deposit with crypto, step by step
- Open Wallet and choose the Deposit tab.
- Choose the coin you hold.
- Copy the address or scan the QR code.
- Send on the correct network.
- Wait for the required number of blockchain confirmations. Your balance is credited once they are in.
Thirteen coins and the networks that catch people out
Accepted coins are BTC, ETH, USDT, USDC, LTC, SOL, XRP, TRX, BNB, DOGE, TON, DAI and SHFL. Most carry one obvious network, but the stablecoins do not. Bitcoin, Litecoin, Dogecoin, Toncoin and Ripple each use their own native network, Ether, DAI and Shuffle use an Ethereum-based token standard, and Solana, Tron and BNB run on their own networks. Selecting a network the coin does not run on can result in loss of funds.
| Asset | Networks named | Rule |
|---|---|---|
| USDT | Ethereum, Tron, Solana, BNB Smart Chain | Tron is supported for Tether only |
| USDC | Ethereum, Solana, BNB Smart Chain | Not supported on Tron |
| Any other asset | n/a | Not recoverable if sent |
If you send USDC or USDT on an unsupported chain, or send an asset Winna does not list, the funds cannot be recovered. Match the coin and the network before you press send.
No coins yet? Buy Crypto
Buy Crypto is built for players who hold no crypto yet. The options include cards, Apple Pay, Google Pay, Revolut Pay, SEPA, bank transfer and gift cards. The ones you see depend on your location, and payment partners process the purchase. The minimum is USD 5 (£3.77).
The steps ask you to complete any required identity verification before you pay. If you have not opened an account yet, the Winna registration guide covers account setup and 2FA before your first purchase.
Already hold crypto elsewhere? Deposit via Wallet or Exchange
This route is for crypto you already hold in another wallet or exchange; with none, use Buy Crypto. Open Wallet, choose Deposit, then Deposit via Wallet or Exchange. Pick the wallet or exchange and approve the connection, then select the crypto and approve the transaction. The minimum is USD 5 (£3.77), and a smaller transfer may not be credited.
Pick your route by what you hold today
| Starting point | Route | First step | Amount to know |
|---|---|---|---|
| Coins in your own wallet | Direct deposit | Wallet, Deposit tab, scan the QR code | Network must match the coin |
| Coins on an exchange | Deposit via Wallet or Exchange | Connect the exchange | USD 5 (£3.77) minimum |
| Only a card, Apple Pay or Google Pay | Buy Crypto | Complete any identity verification | USD 5 (£3.77) minimum |
| Account elsewhere with USD 1 million wagered | VIP Transfer | Make the deposit | USD 100 (£75) |
Whichever funding route you use, eligibility for Winna bonuses and rakeback is based on wagers rather than deposits.
Withdraw to your own address
- Open Wallet and choose the Withdrawal tab.
- Select the coin.
- Enter the destination in the Address field.
- Enter the amount. The minimum is USD 20 (£15).
- Check the figures shown, including any blockchain transaction fee, then confirm.
The receiving wallet must support the coin you pick. After you confirm, the withdrawal should appear in that wallet shortly, and it is then broadcast to the blockchain.
How long a withdrawal takes
Withdrawal time is not a fixed figure. It depends on blockchain congestion, security checks, internal processing and confirmations. Two clocks run, Winna’s internal processing and the blockchain’s own confirmation time.
Withdrawals can be held by security or verification checks. A Buy Crypto purchase arrives at a pace set by the payment method, network confirmations, verification checks and your location.
When a payment goes wrong
| Situation | Likely cause | Fix |
|---|---|---|
| Deposit not in the balance | Confirmations still running | Wait until the required number is reached |
| Coin sent on the wrong chain | USDC or USDT on an unsupported network, or an unlisted asset | Not recoverable, so confirm the network first |
| Withdrawal failed | Insufficient balance, wrong address, network issues, technical problems or a security check | Contact Support with the five details below |
| Withdrawal pending | Congestion, internal processing or verification | Wait for confirmations; if it stalls, contact Support |
| Wrong address on a withdrawal | A typo or a mistaken paste | Funds may be permanently lost |
For a stuck withdrawal, Support needs your username, the coin, the network, the transaction ID and the approximate time. Send all five together. Reach Support through live chat or e-mail.
Useful cashier tools
The Address Book saves named withdrawal addresses to your account. Swaps convert between supported coins inside the account. They are final and the rate can move before confirmation. Only supported coins swap. The same tools are available when using the Winna mobile casino in your phone browser.
Pay with a clear head
Keep deposits within a budget you set in pounds. If gambling stops being fun, GamCare’s National Gambling Helpline is on 0808 8020 133. Winna’s own self-exclusion is under Your Profile, then Winna Cares, then Self-Exclusion.
FAQ: Winna payments
VIP levels run on the total amount bet, not on deposits. Bronze begins at USD 1,000 (£754) in total bets.
Free Bets are for the sportsbook only, so place them there rather than in the casino.
Refresh the page, reconnect, confirm the wallet is supported and check your internet connection.
The supported list is shown inside Wallet, and it can change.
Open Wallet, choose Deposit, then Buy Crypto, pick a method, complete any required identity verification and pay. The crypto is credited to your Winna wallet once processing finishes.
Enter the address in a supported transaction, click Add to Address Book, name the wallet and confirm. Check the saved address again before you send.